Esri, the global leader in Geographic Information Systems (GIS), is leading the way in emergency communications. The ArcGIS mapping and spatial analysis system supports computer-aided dispatch (CAD), records management systems (RMS), and the GIS-enabled Next-Generation Core Services that power NG112 with a suite of tools to manage address data, create service boundaries, perform advanced analysis of call data, and integrate disparate systems and sensor data in real-time.